Note: We are proud to announce that our shipping department is getting the spas delivered to our customers in record time. Many times the spas are delivered in less the 12 days. During the very busy summer months delivery times may be extended. Your new spa will be shipped typically within 7 business days by common carrier freight truck. In most cases you can expect delivery 12 - 21 business days from placing your confirmed order. However, the delivery time is almost always closer to the 12-day period. The freight company will contact you by phone in advance of the delivery to let you know the expected arrival day and time. You will need to be on hand for the delivery. Your spa is delivered to your curbside and it is the customer's responsibility to move the unit from the truck to the final location. We recommend you have two men available for this task and a clear path to the final location. A simple furniture dolly, which is nothing more than a wheeled wood frame with carpeted pads, may also be considered to help with the moving process. Furniture dollies are available at most rental shops for about $5 - $10 a day. We also strongly recommend that when the freight company calls, you should ask for a phone number to their terminal so that you can keep in contact with them in case of any delays. NOTE: The Odyssey is a larger and heavier HOT TUB. You may elect to have more then 2 persons to help with this unit. Note: The trucking companies (driver's) responsibility is to set the item (spa) at the end of the truck. It is the customer's responsibility from that point on. When the trucking company calls to make arrangements for delivery, you can option to have a truck with a lift gate, which will lower the unit to ground level. There are charges for this service and it is the customer's responsibility for those charges at the time of delivery. Alternatively you can elect to have two able persons on hand for this task. UPDATE: As a customer courtesy AaH! Spas is now requesting lift gates for all deliveries, at our expense . In most cases a truck with a lift gate will be dispatched if available. Always inspect spa for shipping damage prior to accepting delivery. If unacceptable damage to spa is spotted do not accept delivery. Make sure the driver notes that the spa was damaged and that you did not accept delivery because of the damage and request a receipt as such. This way we can send you a new replacement tub. Spas are covered by their manufacturer's warranties, but are not returnable. In the unlikely event that a spa has to be returned for some unforeseen reason and the manufacturer agrees to the return, all shipping charges will be the responsibility of the customer including shipping charges incurred for the original shipment to customer. IMPORTANT NOTE: Shipping is free to the lower 48 U.S. states providing that there is normal truck access to the final destination. In the event a large truck does not have normal access, other arrangements have to be made by the customer to either pick up the spa(s) at the closest convenient location for both parties involved or work out a payment with the freight company for the extra charges that may be incurred. Also: Orders cancelled after the hot tub has already shipped from the warehouse are considered a return and the customer will be liable for any shipping charges incurred. |
SPECIAL NOTE: In addition to the Free Locking Hard Cover, Free Shipping, Free Deluxe Upgrades and all the other FREE GIFTS. AaH Spas is also offering a Free surprise gift valued at a minimum of at least $50.00 with all internet Hot Tub/ Spa orders. To receive the additional FREE GIFT enter coupon code janspec at the time of check-out. This offer is for a limited time (while supplies last) and can end without notice.   FREE SHIPPING in the continental U.S.Your on-line shop that allows you to order spas from around the corner or around the world. This can be done with the ease and convenience directly from your own personal computer. We hope you enjoy shopping our site and we invite you to add us to your hotlist or bookmark and visit us often. Our goal is always your complete satisfaction. Worried about online security? Not a problem, our server is totally secure for your convenience. Still don't feel secure ordering online? Then, just call us Toll Free at: Customer Service: Monday-Friday 9:00-5:00 EST 1-888-554-3158 or e-mail: AaH! Spas! - Mt. Laurel, N.J. Hot Tubs Home - Hot Tubs Index - EZ-Spa Hot Tub - Eclipse X-Spa - X-400 Hot Tub - X-500 Hot Tub - Odyssey Hot Tubs - Fantasy Spa by Dreammaker - X-Spa-Dition Hot Tub by Dreammaker - X-Calibur Hot Tub by Dreammaker - FAQ Hot Tubs - Guaranteed Low Price AAH! Spas! Home - Bass Fishing Boats - Canopies - Outdoor Shelters - Portable Spas - Trampolines - All American Flowers - Hot Tub - Portable Hot Tub - Dream Maker Spa - Dreammaker Spa - Portable Spas - Portable Spa - Hot Tubs - Discount Spas- X-500 - Hot Tubs - Aah! Marketing! Home- Family Of AaH's!!! - Copyright © 2008 AAH MARKETING INC., All Rights Reserved. |