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Home > Warranty Information
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Manufacturer's Limited Warranty:
Dream Makers Inc.
of Central Florida
1. Plumbing Parts (harness) - For a period of one year from the date of shipment.
2. Labor - 3 months
3. Spa shell - 3 year warranty from cracking or leaking.
Extent of Limited Warranty
Dream Maker Products Company of Central Florida warrants to the customers that Dream Maker Products Company products will be free from defects in materials and workmanship, for a specific time after the day of purchase. The duration of this limited warranty is stated above.
Dream Makers Products Inc. warrants only those defects which arise as a result of normal use of the product, and does not apply to any:
A) Improper or inadequate maintenance
B) Unauthorized modification or misuse
This warranty is limited solely to the above and applies only for the period set forth. Dream Makers Products Inc. will not be liable for any loss, damage, incidental or consequential damages of any kind whether based upon warranty, contract, or negligence and arising in connection with the sale, use or repair of the products. Dream Makers Products Inc. maximum liability shall not in any case exceed the contract price for the products claimed to be defective.
Return Policy
Spas are covered by their manufacturer's warranties, but are not returnable. In the unlikely event that a spa has to be returned for some unforeseen reason and the manufacturer agrees to the return, all shipping charges will be the responsibility of the customer including shipping charges incurred for the original shipment to customer.
IMPORTANT NOTE:
Orders cancelled after the hot tub has already shipped from the warehouse are considered a return and the customer will be liable for any shipping charges incurred.
Dream Makers Products Inc.
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